Gold Coast Passport Photography Terms of Service
ABN: 75 388 141 913

These Terms of Service apply to all bookings and services provided by Gold Coast Passport Photography. By making a booking or attending an appointment, you agree to the terms outlined below.

1. Scope of Service

Gold Coast Passport Photography provides passport, visa, and identification photographs only. No other photography services are offered or implied.

2. Bookings

All services are provided by appointment only. One booking is required per person, including babies and children. Clients are asked to arrive on time for their scheduled appointment to ensure smooth operation and fairness to other clients.

3. Payments

Payment is required at the time of service. All prices are displayed clearly and are listed in Australian dollars. Services are prepaid unless otherwise stated.

4. Photo Compliance

Photographs are captured and prepared in accordance with officially published Australian and international passport, visa, and identification requirements. While every effort is made to meet these standards, final acceptance of any photograph is at the discretion of the issuing authority.

5. Guarantee

If a photograph is rejected due to a technical issue directly related to our work, we will reshoot or reprint the photo at no additional charge. Refunds are not provided for images rejected by governing bodies or authorities.

6. Image Storage

Passport, visa, and ID photographs are retained for a period of 30 days from the date of capture. Clients must request any reprints, corrections, or changes within this timeframe. After 30 days, images are permanently deleted.

7. Copyright and Image Use

Copyright of passport, visa, and identification photographs is assigned to the person photographed, or to their parent or legal guardian in the case of a minor. Gold Coast Passport Photography does not retain any usage rights and will not use these images for marketing, promotion, portfolio display, training, or any other purpose.

Images are supplied strictly for official identification use only and must not be altered or used for any other purpose.

8. Cancellations and Missed Appointments

Late cancellations or missed appointments may result in forfeited payment. We recommend contacting us as early as possible if you are unable to attend your appointment.

9. Accessibility and Support

We welcome and support clients of all abilities. If you require additional time, assistance, or specific accommodations, please let us know in advance so we can best support your visit.

10. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia, and any disputes will be handled in accordance with those laws.